Problem statement
Client’s team was engaged in AR Management in addition to their regular work leading to bandwidth issue and higher DSO. Due to the nature of work and customers, special focus was needed to ensure the entire AR process was streamlined. Due to repeat order nature of business, this was the major struggle for the client’s teams.
Solution provided
Inebura, the tech platform was very critical in streamlining the entire process. Automation of regular process like emails reminders, sending of invoices etc led to a small dedicated team ensuring complete turnaround of the situation. Customers graduated to a better and timely interventions to ensure payments are received on time. This led to better service output to the client.
Results
Highly streamlined process, majority of the payment is received within due date and bad debts were drastically reduced.
